Frequently asked questions

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

Q. What are the prizes for this promotion?
A. THIRTY (30) GRAND PRIZES: Xbox One S console; Xbox controller; t-shirt; and Shadow of War Xbox One digital game code.

TWO HUNDRED FIFTY (250) SECOND PRIZES: Shadow of War Xbox One digital game code and A Xbox controller.

See the Official Rules for complete details.
Q. How many prizes could I win?
A. One prize per person.
Q. How do I receive an offer?
A. During the Promotion Period, visit a participating retail location and purchase a specially marked package of Totino's products to obtain an on-pack code. Then, click on the “Enter Code” button on the Website and submit the Code.
Q. Is there a limit of offers?
A. Each participant may receive up to three hundred (300) gold pieces by combination of the 100 Gold Pieces Offer and/or 300 Gold Pieces Offer. There is no limit to the number of Exclusive Content Offers you may receive.
Q. How will I know if I'm the sweepstakes winner?
A. The grand prize drawing will be held on or around April 2, 2018. The winner will be notified via the contact information provided upon registration.
Q. I got a message that I've already entered today, but I haven't. What should I do?
A. Make sure you are visiting directly rather than a bookmarked page in your browser.
Q. I think I'm having technical issues. What should I do?
A. Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to be sure to check your browser preferences section to be sure JavaScript is enabled.
Q. I'm having trouble entering a code. What should I do?
A. Make sure you are entering the code exactly as shown. In most cases, this means you would not include spaces and use all lower case letters where applicable.
Q. I have recently moved or updated my email address. Can I change my registration information for this promotion?
A. We apologize for any inconvenience, but due to the number of entries we receive, we are unable to change registration information unless you are awarded a prize. If you do win a prize during the promotional period, please contact and provide your updated information.
Q. Why can't I use my P.O. Box address to register or claim my prize?
A. Your home address allows us to identify your residence for eligibility purposes.

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